The fan platform for live events

Move your crowd.

Innercrowd connects your fan database, email, WhatsApp and ambassador marketing to help you grow your audience from one event to the next.

Trusted by the teams who move crowds

  • 7th Sunday Festival
  • 909
  • Bontgenoten
  • Burst
  • By the Creek
  • Lago Lago
  • Club Vaag
  • Colorado Charlie
  • Complex Maastricht
  • Dockyard Festival
  • Drift om te dansen
  • Extrema
  • Freshtival
  • Fuse Brussels
  • Hangar

Fan platform

An all-in-one solution

Compare the options for your campaigns and ambassador programme.

WECANDANCE's Feeling free = feeling safe newsletter in the Innercrowd email builder

Sending campaigns

Engagement Platform

WhatsApp and email editor, flows and segments built on ticket data. Unlimited sends, priced by active contacts.

Explore engagement platform
The Hangar ambassador app showing points and available event ticket rewards

Ambassador App

Ambassador marketing

Your fan community promoting your events, fully managed or self served

Explore Ambassadors

Works with your ticketing

Your crowd
Email
Analytics
WhatsApp
AI agents
Campaigns
Community

First-timers to ambassadors

Give every fan a way to get involved

Build on each person’s connection to your event and give them a next step that fits.

First-timers to ambassadors

Give every fan a way to get involved

Build on each person’s connection to your event and give them a next step that fits.

  • Give them a reason to make a second visit. Follow up with what’s coming next and a clear invitation to return.

Festival weekend
Hi! Welcome to Lago Lago Festival 👋 Have a question? Ask it here and our FAQ agent will help you 🤖🌞 Do you or someone around you feel unsafe or uncomfortable at the festival? Ask for the social safety team. Want to speak to a person? Just let us know here.

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14:02
Lago Lago
9:41

In the words of event teams

“By using Innercrowd we can now clearly see who our fans actually are and make meaningful interactions with them.”

Jesse Pronk
Owner, Colorado Charlie

Read case study
A crowd walking under an inflatable festival structure
Live events. Human connection.

Customer Success

Bring live-event expertise into your team.

Our team helps you get the most out of your data and campaigns. Starting with the onboarding.

Start with the right setup
We help organise your audience data and set up Innercrowd around the campaigns you want to run.
Run campaigns with event specialists
Let our team manage your ambassador programme, guide participants and keep the campaign moving.
Know what to do next
Review results with our team and decide what to carry forward, adjust or try in your next campaign.
Talk to the team

Ambassador Marketing

Turn your biggest fans into your sales team

Your most loyal fans already bring friends. Give them share links, quests and rewards, and every ticket they sell lands in your dashboard.

Fan-to-fan ticket sales
Coupon codes and share links per fan, created in your ticketing. Every sale is attributed to the ambassador who made it.
Quests and rewards
Ambassadors share the line-up, create content and bring friends along. Rewards unlock automatically.
REBiRTH Festival · Bobbie Photography

In the words of event teams

Organizers use Innercrowd to sell more tickets and build real relationships.

  • Fans dancing beneath the open-air dome at Bontgenoten FestivalBontgenoten
    “The WhatsApp Ticket Shop is a unique way of selling tickets that really fits our audience. For the second time in a row this year we almost instantly sold out.”

    Kylie de Bont

    Owner, Bontgenoten Festival

    Read case study
  • A crowd at REBiRTH Festival beneath a brightly lit stageRebirth
    “REBiRTH Festival 2025 significantly enhanced our online engagement with the target audience”

    Casey ‘t Hoog

    Marketing & Communication Manager, REBiRTH

    Read case study
  • Colorado Charlie’s beach club and terrace beneath a blue skyColorado Charlie
    “We’re closer to our community now, and that also makes our platform stronger.”

    Jesse Pronk

    Owner, Colorado Charlie

    Read case study

Before we talk

Find answers about the fan platform, ambassador marketing, integrations and the demo process.

Still have questions?

Straight answers about the platform, the data and the work.

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What is a fan database?

A fan database is a single unified record of every fan who has interacted with your event. It includes ticket purchases, engagement history and communication preferences. You own the data and can reach fans directly.

How does WhatsApp communication work?

You can send campaigns directly to fans through WhatsApp using our built-in tools. Messages feel personal and land where fans actually look. No rented audiences or algorithm dependence.

What is ambassador marketing?

Ambassador marketing organizes your superfans around applications, quests, ticket sales, content and rewards. You can run it yourself with our software or let our team manage it for you.

Which ticketing providers do you integrate with?

We integrate with major ticketing providers used by festivals, venues and event organizers. Your fan database syncs automatically with ticket purchases. Contact us to confirm your provider.

What happens during a demo?

We walk through the platform using your event as the example. You see how the fan database, campaigns and ambassador tools work together. The demo takes about 30 minutes.

See Innercrowd in action.

Book a demo and see how email, WhatsApp and ambassador marketing can work for your event.

Book a demo